Shipping policy
Who We Are
ByBellabeau ("we," "us," or "our") operates the website https://by-bellabeau.com (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Policy Overview
- Processing Time: Orders are processed within 1-3 business days, Monday to Friday.
- Cut-off Time: 11 PM Eastern Time (New York).
- Delivery Time: Orders typically arrive within 5-7 business days after processing, depending on the destination.
- Shipping Costs: We offer free shipping on all orders.
Shipping Costs
- Free Shipping: We offer free shipping on all orders.
Shipping Range
- Delivery Area: We currently ship within the United States.
- Future Expansion: We are considering expanding our delivery areas.
Order Processing Time
- Processing Time: Orders are processed within 1-3 business days, Monday to Friday.
- Cut-off Time: 11 PM Eastern Time (New York).
- No Shipping Days: Orders are not processed on weekends or public holidays.
Delivery Time
- Estimated Delivery: Orders typically arrive within 5-7 business days after processing, depending on the destination.
Shipping Process
- Courier Services: We use reliable carriers such as UPS and FedEx for all shipments within the United States.
- Tracking Information: After your order is shipped, you will receive an email with tracking details.
- Questions?: Our customer service team is happy to answer all your questions. You can reach our customer service via the contact us page.
Lost or Damaged Items
If your order arrives damaged or appears to be lost, please contact us as soon as possible. Our customer service team will work with you to find a suitable solution and make things right.
Returns
- Returns Policy: For detailed return instructions, please refer to our Return and Refund Policy.
Contact information
Email: info@by-bellabeau.com
Contact form: Contact Us
Response hours: We'll get back to you within 24 Business hours